Merlin Scion printer support

The Merlin Scion is our most popular printer

We recommend cleaning your printhead regularly, and every time you change the ribbon. Changing the temperature settings around March and October each year also helps ensure the best quality print year-round.

When watching the YouTube video guides below, we recommend turning on the subtitles/captions for step-by-step instructions.

There are 4 key areas for printer maintenance:

• Cleaning the printhead
• Replacing the ribbon
• Replacing the printhead
• Changing the Temperature Settings

Cleaning the printhead on the Merlin Scion printer

Cleaning the printhead is ideal for your printer maintenance. By regularly cleaning this, it prevents any contaminents staying on the printhead that could affect the print quality.

Contaminents that are big enough could cause dots on your number plate print. We recommend cleaning this every 2 months, and any time you change the ribbon in your printer.

Download PDF instructions

Changing the ribbon on a Merlin Scion printer

The ribbon is the material that transfers the printed registration onto your number plate reflective or film. When the ribbon runs out, it will need to be replaced.

To replace the ribbon you will need to open front of your printer, then slide the used ribbon out. Replace the new ribbon onto the roll. Once this has been reinserted back into the printer, you can begin printing again. .

Download PDF instructions

Changing the printhead on the Merlin Scion printer

The printhead inside the printer is responsible for heating and transferring the ribbon onto the number plate reflective or film. Over time, the printhead may need replacing from consistent or long-term use which can cause imperfections on your prints.

The process is shown in the video, however please contact our technical support team who would be happy to help you, if you are unsure about replacing the printhead.

Download PDF instructions

Changing the temperature settings for your Merlin Scion printer

The temperature settings can have an impact on your print quality, especially if there are fluctuations in the printer’s environment.

You can change the settings in one of several ways, which are shown in the video. It will change how hot the printer heats and transfer the ribbon material onto the number plate reflective or film.

Need Support?

If you are still struggling with something when using your Merlin Scion printer, please contact our Technical Support team so we can help you resolve any issues you may be facing.

support@jepsonandco.com

0114 253 6568