97% customer recommendation
We are delighted to be recommended by 97%* of our customers. We're working with the other 3% to change their minds!
Customer Testimonials
“Rebecca, our Account Manager, has been really proactive with helping reduce wastage. She’s visited sites to give them tips and tricks on how to reduce wastage.”
- Hendy Group
“I’ve been working for RAA for the last 14 years and in that time Jepsons have always provided a high quality product and service at very competitive rates. All the Jepson team are very friendly, knowledgeable and proactive, always looking at how to do things better.”
- The Retail Automotive Alliance
“Fantastic company, very easy to deal with, a good rep, always right first time, invoices always correct, a good product. Cannot fault, I recommend Jepson & Co to everyone I know.”
- Anon (part of Institute of Customer Service surveys)
"As always our area Sales & Support Manager was here within the hour and fixed the issue we had. An asset to your company."
- Dick Lovett
Shortlisted for Two National Awards in Our 130th Year (2024)
In our 130th anniversary year, we were proud to be shortlisted for two prestigious national awards:
- Manufacturing Excellence Awards – Achieving Customer Value category
- UK Customer Experience Awards – Best B2B Customer Experience
These nominations reflect our commitment to delivering outstanding service and innovation—not just as a long-standing manufacturer, but as a forward-thinking partner to our customers.
Our entries were assessed on key customer experience metrics, including how we act on feedback and our performance in delivering on-time and in-full (OTIF). We’re incredibly grateful to every customer and colleague who helped us reach this milestone. These nominations are as much yours as they are ours.
Ethical and Sustainable Supplier – Make UK Manufacturing Awards 2023
We were honoured to receive the Ethical and Sustainable Supplier award at the Make UK Manufacturing Awards 2023 for the North East, Yorkshire & Humberside region. This recognition reflects our long-standing commitment to responsible sourcing, environmental stewardship, and ethical business practices.
From reducing waste in production to supporting local suppliers and prioritising transparency, sustainability is embedded in how we operate. We're proud to be recognised for doing business the right way.
Previous awards
Make UK's Regional Innovation Award winner 2020 and Made in Yorkshire Innovation Award shortlist 2021
Thanks to our history of innovation at a time of crisis, we've recently been recognised by prestigious industry bodies Make UK and Made in Yorkshire for our Sneeze Guards.
Created in 2020 in response to the emerging COVID-19 pandemic, sneeze guards were completely flexible, modular and suitable for any workspace.
P.S. Did you know we assembled steel helmets for front-line soldiers in WWI?
Highly Commended at the ADS Security Innovation awards
Promoting the best interests of the industry for motor traders has always been a priority for Jepson & Co. In March 2019 at the Security & Policing Home Office event in Farnborough, we were delighted to have been Highly Commended for Security Innovation by ADS, the premier trade organisation for companies in the UK Aerospace, Defence, Security and Space Sectors.
Our industry-leading PlateSync® software is a popular tool with our customers and regulators alike. Records are backed up to a secure cloud, so PlateSync makes it easy for you to access the information you need, as and when you need it.
Shortlisted for Digital Technology & Manufacturing Innovation
Insider’s prestigious event, Made in Yorkshire, celebrates world-class companies based in Yorkshire and the Humber and the products they are making here and selling across the world. We were delighted to be shortlisted for a number of awards.
Digital Technology: for developing our industry leading number plate software, PlateSync®, and its online networking capabilities over the last 12 months. Our new add-on features enable orders to be placed via the web that will send orders through to PlateSync, pre-populating the fields without any need to re-input.
Apprentice of the Year
Recognising excellent work and dedication is important to us at Jepson & Co. We are very proud of our Apprenticeship scheme and teaching individuals how to operate and develop industry-leading software and benefiting from their academic approach.
Apprentices, Emily Allen and Aaron Robinson, have both been shortlisted twice for 'Apprentice of the Year.' In 2018, they were shortlisted for the Made in Sheffield awards and in 2019, Made in Yorkshire.
Apprentices are a key way of recruiting new skills and talent to Jepson & Co. They are a huge asset to the company and we're immensley proud of what they have achieved.
Manufacturer of the Year 2018-19
The Made in Sheffield brand is identified as world class quality and excellence in manufacturing. More than 300 companies are licensed to use its logo and we’re proud to say we’re one of them. In April 2018, we were awarded the Manufacturer of the Year (under £25m) award. We are delighted and immensely proud to be awarded this title as providing quality products and service to our customers is essential to what we do.
Baltic's Employer of the Year 2018
Nominated by our IT Technician apprentice Aaron Robinson, Jepson & Co has been awarded the prestigious title of Baltic’s Employer of the Year for 2018. Baltic Apprenticeships work nationally with over 2,000 employers providing apprentice training so we are thrilled to be at the top of this list. To read more about Aaron's nomination, please visit our blog.
If you are happy and satisfied with our service or have any feedback that you’d like to share, please click here to leave us a Google review.
*based on customer satisfaction surveys completed by the Marketing team between 2023 and 2025
