We recommend cleaning your printhead regularly, and every time you change the ribbon. Changing the temperature settings around March and October each year also helps ensure the best quality print year-round.
When watching the YouTube video guides below, we recommend turning on the subtitles/captions for step-by-step instructions.
There are 5 key areas for printer maintenance:
Cleaning the printer is ideal for your printer maintenance. By regularly cleaning this, it prevents any contaminents staying on the printhead that could affect the print quality.
Contaminents that are big enough could cause dots on your number plate print. We recommend cleaning this every 2 months and any time you change the ribbon in your printer.
The ribbon within the printer is the material that is printed onto your number plate reflective or film. However, when this runs out you will need to replace this.
This includes opening the front of the printer, sliding the used ribbon out and replacing the new ribbon onto the roll. Once this has been reinserted back into the printer, you can begin printing again.
The printhead within the printer is what heats and transfers the ribbon onto the number plate reflective. After a while, the printhead may need replacing from consistent or long-term use. This is to prevent any imperfections when printing.
The process is shown in the video, however please contact our technical support team who would be happy to help you, if you are unsure about the process of replacing the printhead.
The temperature settings can have an impact on your print quality, particularly if there is a change in temperature, in the environment of the printer.
You can change the settings in one of several ways, which are shown in the video. It will change how hot the printer heats and transfer the ribbon material onto the number plate reflective or film.
For this printer, it is important the the printhead is aligned and has the right amount of pressure to allow the media through and print correctly.
It is not often you will have to do this, so we recommend getting advice from our Technical Support team if you are unsure whether this needs doing, and how you should do it.
If you are still struggling with something when using your Merlin Scion printer, please contact our Technical Support team so we can help you resolve any issues you may be facing.
0114 253 6568
