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Our responsibilities as your supplier

With over 120 years’ experience Jepson & Co Ltd is committed to ensuring every customer, whether large or small, receives the highest quality, reliable service possible. We pride ourselves on the quality, service and value we provide to our customers and do everything we can to meet their needs.

 

Customer First

Looking after our customers is our number one priority. We put you first every time. Whether you need advice, training or guidance, our friendly, experienced team are here for you. Our aim is to help improve your number plate business through building strong relationships and working together to meet your business requirements. We want to help your business grow to its full potential.

 

The British Standard

All our number plate components conform with the British Standard, currently BS AU 145d. We have teams dedicated to testing various materials to ensure you’re supplied with the highest quality products. If standards change, you can rely on us to inform you of the changes and how it affects your business.

 

Registered Number Plate Suppliers (RNPS)

Whether you’re wanting to register a branch or change your details with the DVLA, we’re here to support you through the process. We will always aim to make sure that our team are up-to-date with any industry or legislative changes, so we can notify you immediately. If we can’t answer your question straight away, we will contact the correct people to find out for you.

 

PlateSync®

Our designer PlateSync® software keeps records automatically to make things easier for you. PlateSync® is designed to record details of every registration that is printed, by whom, along with a time and date. It also prompts you to record details of your customer to ensure you’re complying with DVLA legislation. If the DVLA, the police or Trading Standards visit your premises, you will be able to show them your records, hassle free.

 

Technical Support

If you are experiencing software or print driver issues, our Technical Support team can remotely access your system to help resolve any problems. Remote access can also be used for training your staff if training is required.

Our Technical Support team are here to help with any technical queries you may have, whether it’s regarding software, print quality or advice on the best way to look after your printer. If in doubt, contact us. We’re more than happy to help.

 

Servicing

We will service your equipment to ensure you’re receiving the best quality print. If you’re experiencing difficulties, one of our highly-trained Service Engineers can visit you at a time that’s convenient for you. We’re only a phone call away, contact our Technical Support team to arrange a visit or for more information.

 

Talk to Us

We want to hear from you! Tell us how we’re doing so we can monitor and act on your feedback to ensure you’re getting the best service in the industry. We can’t be first in number plates without our customers. Help us to help you! Contact our Customer Service team on 0114 273 1151.