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We‘re here to help. Call us on 0114 273 1151 (Monday - Friday: 8:30am - 4:45pm)

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FAQs

Got a question? Find the answers here!

Below, you can find a list of frequently asked questions separated into categories to help you with your query. If you can't find the answer you're looking for, contact our Customer Service team and they'll be more than happy to help you.

Where are you based?

Our head office is in Sheffield, South Yorkshire.

We also have Area Sales & Support Managers who support our customers across the UK.

What are Jepson & Co’s opening hours?

We’re open Monday to Friday, 8:30pm to 4:45pm, excluding Bank Holidays. For head office visits please arrive no later than 4:00pm to make sure one of our team is available to help you.

I would like to speak to an Account Manager. How can I contact them?

You can contact your Sales & Support Manager directly via telephone or email, their details can be found here. Please note that they are not based at head office and may be driving at the time of your call. Do leave a message with your name and telephone number and they will get back to you as soon as possible.

I don’t have an account with Jepson & Co. Can I apply for one?

Of course! The only requirement is that you need to be registered with the DVLA's Register of Number Plate Suppliers to get a trade account.

We are more than happy to discuss your number plate needs with you. Please contact us and we will get back to you as soon as possible.